Privacy Policy

At 88ed, your privacy is a foundational commitment — not a formality. This Privacy Policy explains in clear terms how we collect, process, store, and protect the personal information you share with us when you access or use the 88ed platform, including our website at 88ed.ws, mobile interfaces, casino games, sports betting features, and any related services. By continuing to use 88ed, you confirm that you have read and understood this policy and agree to how your data is handled as described herein.

This policy applies to all users of the 88ed platform, including registered members and visitors browsing without an account. It covers personal data collected through direct registration, payment processing, customer support interactions, and automatic technical data gathered during normal use of the site. We are committed to handling your data responsibly and transparently, in accordance with internationally recognised data protection principles.

Information We Collect

To deliver a secure, personalised, and legally compliant gaming experience, 88ed collects several categories of personal information. The types of data we gather include, but are not limited to, the following:

• Identity information: full name, date of birth, gender, and national ID or passport number (required for account verification and age compliance)
• Contact information: email address, mobile number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Financial information: payment method details, transaction records, deposit and withdrawal history via bKash, Nagad, Rocket, Upay, Visa, or Mastercard
• Technical data: IP address, device type, browser version, operating system, session data, referral source, and cookies
• Behavioural data: game history, betting activity, session duration, preferred game categories, and platform interaction patterns

We collect this information at account registration, during ongoing platform use, and through customer support communications. In some cases, we may also receive data from third-party payment processors or identity verification partners in order to fulfil our compliance obligations. All collection is purposeful — we do not gather data beyond what is necessary for the services we provide.

How We Use Your Information

The data we collect serves specific, legitimate operational and compliance purposes. 88ed uses your personal information for the following reasons:

• Account creation, identity verification, and age-gating to ensure only users aged 21 and above access real-money features
• Processing deposits and withdrawals securely through your chosen payment method (bKash, Nagad, Rocket, and card networks)
• Delivering personalised promotions, bonuses, and game recommendations relevant to your activity and preferences
• Maintaining platform security, detecting fraud, preventing money laundering, and fulfilling responsible gaming obligations
• Responding to customer support queries, resolving disputes, and sending important account-related notifications by email or SMS

Data Sharing and Disclosure

88ed does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share data in limited, controlled circumstances where it is operationally necessary or legally required.

Categories of third parties with whom we may share your data include:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who process your financial transactions — they are bound by their own strict privacy and security standards
• Identity verification and KYC compliance partners who confirm your identity documents — these processors operate under data-processing agreements aligned with our obligations
• Law enforcement or regulatory authorities when disclosure is required by applicable law, court order, or to protect the security of the platform and its users

Cookies and Tracking Technologies

88ed uses cookies and similar tracking technologies to improve the functionality and performance of our platform. Cookies are small data files stored on your device that allow us to remember your preferences, maintain your login session, and analyse site usage patterns to improve your overall experience.

We use strictly necessary cookies (which cannot be disabled as they are essential for the platform to function), performance cookies (which measure how pages are used), and functionality cookies (which remember your in-app settings). We do not use advertising cookies that track you across external websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain platform features.

Data Security

The security of your personal information is a matter we take seriously. 88ed implements industry-standard technical and organisational measures to protect your data from unauthorised access, accidental loss, destruction, or disclosure. Our platform uses SSL encryption across all data transmissions, secure server environments, and strict internal access controls to ensure that only authorised personnel can interact with user data.

While we work diligently to maintain a high security standard, no system can guarantee absolute immunity from all threats. In the unlikely event of a data breach that affects your rights or freedoms, 88ed will take prompt action to contain the incident and will notify affected users without undue delay in accordance with our obligations. We encourage users to also take personal responsibility: use a strong, unique password for your 88ed account, do not share login credentials, and contact support immediately if you suspect unauthorised access.

Your Rights and Choices

As a user of the 88ed platform, you hold specific rights regarding your personal data. We are committed to honouring these rights upon verified request. Your rights include:

• The right to access — you may request a copy of all personal data we hold about you
• The right to rectification — you may request correction of inaccurate or incomplete personal data in your account
• The right to erasure — subject to legal retention requirements, you may request deletion of your personal data when it is no longer necessary for the purposes collected
• The right to object to processing — you may object to certain types of data processing, including direct marketing communications sent to your contact details

To exercise any of these rights, please contact our support team at [email protected] with the subject line 'Data Rights Request'. We will acknowledge your request within 3 business days and aim to resolve it within 30 days. Note that certain requests may be limited where data retention is required by law or to maintain platform integrity.

Data Retention

88ed retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, and accounting obligations. For active accounts, your data is retained throughout the duration of your account with us. After account closure, certain categories of data (such as transaction records and identity documents) may be retained for a defined period as required by applicable law.

Anonymised and aggregated data (which cannot be used to identify you personally) may be retained indefinitely for analytical and product development purposes. Marketing preferences and consent records are retained until you withdraw consent or close your account, whichever occurs first. You may request details of retention periods applicable to specific data categories by contacting our support team.

Minors and Age Restriction

88ed is strictly an adult platform. Our services are available exclusively to users aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If you are a parent or guardian and believe your minor child has submitted personal information through our platform without your knowledge, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our records. Age verification is conducted at registration and, where required, at the point of first withdrawal, to ensure compliance with this restriction across our entire user base in Bangladesh and globally.

Changes to This Privacy Policy

88ed reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business operations, legal obligations, or data handling practices. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where feasible, notify registered users via email or in-platform notification. Your continued use of the 88ed platform after any changes to this policy constitutes your acceptance of the updated terms. We encourage all users to review this page periodically to stay informed of how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 88ed handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

You can reach us by email at [email protected]. Our team typically responds within 1–2 business days. Please include your registered account details and a clear description of your enquiry so we can assist you as efficiently as possible.

Why Your Privacy Matters to Us